Arrival

You can check into your apartment after 3 p.m. on the day of arrival. Earlier check-ins after noon are only possible upon prior arrangement and subject to availability and for a fee of €20.

You can travel by plane, train, bus, or car.

Departure

Please leave your apartment by 10 a.m. on the day of departure and put your key card into the box in the entrance area. Later check-ins until noon for a fee of €20 are only possible upon prior arrangement and subject to availability.

All inclusive

All prices include free Wi-Fi, a fully equipped kitchen, initial equipment coffee, tea and towels. The local tax is not included: €3 per person aged 14 and above.

General information

Please note that all our apartments are non-smoking apartments.

Pharmacy

The Vellenberg pharmacy is located at Burgstraße 4, 6091 Götzens. The Johannes pharmacy is located at Innsbrucker Straße 40, 6094 Axams. Outside of the opening hours, you can find out which pharmacy is currently on emergency duty here.

Opening hours:
Monday through Friday: 8 a.m. to 12.30 p.m. and 2.30 p.m. to 6.30 p.m.
Saturday: 8 a.m. to noon

Medical attention and emergency numbers

European emergency number: 112
Fire brigade: 122
Police: 133
Ambulance: 144

Ärtzenotdienste Götzens
(medical emergency services)

Landeskrankenhaus Innsbruck
(regional hospital)

Banks and ATMs

Multiple banks and ATMs are located within walking distance. The next ATM is located approximately 400 m to the east at Burgstraße 1, 6091 Götzens.

Instructions for use

You will find instructions for use of all devices in the apartments.

Fire alarm

In case of a fire alarm, leave the building via the marked emergency exits and follow the instructions of the fire brigade. Smoking or use of an open fire is not allowed inside the premises. If improper conduct triggers a false alarm and the fire brigade is called, the person responsible for the false alarm must bear the costs of the operation.

Covid-19

Please adhere to the currently applicable Covid-19 guidelines.

Groceries

We would be delighted to purchase groceries for you. Refer to the section Services for further details. The closest supermarkets are only a few meters away.

Spar: Kirchstraße 28, 6091 Götzens
Monday – Friday: 7.15 a.m. to 7.30 p.m.
Saturday: 7.15 a.m. to 6 p.m.

MPreis: Burgstraße 60, 6091 Götzens
Monday – Friday: 8 a.m. to 7 p.m.
Saturday: 8 a.m. to 6 p.m.

Billa: Dorfstraße 44, 6092 Birgitz
Monday – Friday: 7.15 a.m. to 7.30 p.m.
Saturday: 7.15 a.m. to 6 p.m.

Ordering food

Breakfast in the apartment or a barbecue on the terrace? We deliver food directly to your doorstep. Refer to the section Services. for further details. Other delivery options include the following:

Taverna da Guzzi
Dorfplatz 2, 6092 Birgitz
taverna-da-guzzi.at
+43 5234 32501

Pizzeria PizzaPazza
Kögelestraße 10, 6094 Axams
wixsite.com/pizzapazza
+43 5234 66200

Order food
lieferando.at
mjam.net

E-charging station

You will find four e-charging stations in the underground car park.

Charging WITH eCar app:

See instructions here:
eCarUp – Quick Guide App

Charging WITHOUT app:

1. Scan the QR code on the charging station with a QR code scanner of your choice or your mobile phone camera. You will be redirected to a website. Select „payment by credit card“.

2. Next you will see the costs for the station. Select the desired charging time, deposit your credit card information and accept the terms of use. Info: Stripe reserves € 50 on the credit card and returns the difference after the charging process is finished.

3. If you wish, you can leave an e-mail address for the receipt.

4. Then click on „activate“ and the charging process will start.

Questions

In case you have any questions, Gerlinde Jenwein, Pia Jenewein and their team are available at hello@alp-living.tirol or by calling  +43 676 948 4233

Laundry

We do the laundry once per week – for a fee. Additional changes for bedclothes or towels are available for a fee.

If you would like to request our laundry services, send us an email with your wishes to freshup@alp-living.tirol. If you would like to wash your clothes, you can use the washing machine and tumble dryer in the basement for a fee.

Breakfast

Begin with a relaxed start to your day and have some bread or a breakfast basked delivered directly to your apartment. Refer to the section Services for further details.

Gift & Value Vouchers

If you are looking for the perfect gift, a gift certificate is always a great option. It is something that your family or friends will be happy about and you can choose yourself what you want, it always goes down well and gives a lot of pleasure.

We offer gift vouchers for relaxing moments, sporting experiences or even something quick. For every occasion is certainly the right voucher for your loved ones.

Internet

You can use our free Wi-Fi in the entire building. You will receive the password upon your arrival at the apartment.

Skiroom

In our ski room there is a heated boot dryer and enough storage space for your equipment.

Child’s bed

For 15€ we can provide you with a cot for the duration of your stay.

Public transport

The closest bus stop is in Kirchstraße (in front of the Spar supermarket). You can buy the tickets at the parking and ticket machines or at vvt.at.

Innsbruck Card

The Innsbruck Card includes free entry to many important tourist attractions, the journey up the Nordkette mountain, the use of all public transport in Innsbruck, the Sightseer hop-on hop-off bus and much more. You can purchase the Innsbruck Card at in the Innsbruck tourist information centre or in the tourism office Axams.

Travel cancellation

We recommend taking out a travel cancellation insurance with a European travel insurance company.

Parking

There is one reserved garage parking space per apartment. Simply drive through the speedlane with automatic number plate recognition technology into the underground carpark. There are four charging stations for electric cars available.

Pets

Pets are allowed. Price € 15,-/day.

Reception

There will be no traditional reception desk on site.

Our team will be at your disposal via e-mail or telephone.

hello@alp-living.tirol
+43 676 948 4233

Smoking

All apartments are non-smoking apartments. If any damage or unpleasant smells are caused by smoking, the person responsible will be charged accordingly.

Safe

You can keep your valuables in a safe. We assume no liability for valuables that are kept in the apartment. You will find the instructions for use at the safe.

Must sees

You can find Gerlinde’s and Pia’s personal highlights for summer and winter entertainment under Activities.

Skibus

In winter, you can use the free ski bus. The bus stops are next to the Spar supermarket (in the direction of Axamer Lizum) and at Götznerhof (in the direction of Muttereralm).

Cancellation

From 3 days before arrival 90 % of the booking price / From 30 days before arrival 60 % of the booking price / From 90 days before arrival 30 % of the booking price. We try to keep the cancellation costs as low as possible for you. If we manage to rent out the apartment you had booked to another person, we will not charge you. The general terms and conditions of the Austrian hotel industry apply.

Taxi

Taxi Wasilyan Armen
+43 688 8674044

Taxi Kirchebner
+43 5234 66 111

Airport Transfer & Taxi Alpstria Innsbruck
+43 650 71 11 294

Weather

You can find current weather reports for your holiday in Götzens on the ZAMG website.

Welcome Card

If you stay two nights or longer, you receive a Welcome Card. You can find all details and benefits here.

Additional cleaning

If you wish to stay longer and want the apartment to be cleaned, we will gladly organise this for you. Refer to section Services for details.